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Frequently Asked Questions

  1. Where is my invoice?
  2. I lost my password !
  1. Where is my invoice?
    You will not find your bill online. It is with your order inside the parcel. If the bill is not in, please request a copy by email : contact@oxybox.fr

  2. I lost my password !
    Click on the link "Password forgotten? Click here." on the page "my account". You will automatically and immediately receive an email from us with a new password that you will need to modify. If you not receive the password within the minute send us an email (contact@oxybox.fr) or call us at +33 (0) 950 205 565, an operator will give you a temporary password that you will need to change.